About BetAndPlay

Who We Are

At BetAndPlay, we operate under Novatrix SRL, a company incorporated under the laws of Costa Rica and registered in Province 03 of Cartago, County 07 of Oreamuno. We hold e-gaming licence No. 0000002 issued by the Tobique Gaming Commission, and Curacao is also cited as a licensing jurisdiction on our site. Should any disagreement ever arise, we resolve disputes through arbitration in Costa Rica, with EGIS acting as our independent alternative dispute resolution body under Tobique Gaming Commission regulations.

Here at Bet and Play casino, transparency matters to us. Our Terms and Conditions (version 1.0, effective from 12 February and last updated 2 March) and our Bonus Terms (last updated 21 July) are always available for review, because we believe informed players are happy players.

Where We Play

Our BetAndPlay platform welcomes players from across the globe, with a particular focus on Germany, Austria, Switzerland, Australia, Canada (outside New Brunswick and Ontario), New Zealand, Ireland, Finland, Norway, Italy and the Arabic-speaking markets. English is our official website language, and the English version of our terms always prevails over any translated copy. To make sure everyone feels at home, we offer 12 localisations covering German, Austrian and Swiss German, English for Australia, Canada, New Zealand and Ireland, Arabic English, Finnish, Norwegian, Italian and Arabic.

At Bet and Play, we take compliance seriously. We do not accept players from a long list of restricted territories, including the United States, the United Kingdom, Russia, Ukraine, Belgium and several others published in our terms. Players in Sweden are welcome to play but, per local regulation, we do not offer bonuses, promotions, VIP programmes or loyalty point exchanges there. We also ask every player to avoid VPNs to bypass geo-restrictions, as this can lead to confiscation of winnings.

Our Gaming Library

Our BetAndPlay library brings together more than 4,000 slots and live casino titles from some of the best names in the business. We work with Pragmatic Play, NetEnt, Red Tiger Gaming, BGaming, Push Gaming, Big Time Gaming, ELK Studios, Booming Games, No Limit City, Spribe, Yggdrasil, Amatic Industries, Play'n GO and Clawbuster to bring you slots, jackpots, Megaways, bonus buy titles, instant wins and curated collections.

At Bet and Play, we also run a full live casino floor powered exclusively by Evolution. You will find Blackjack, Roulette, Baccarat, Poker, our Popular category and a full lineup of Game Shows including Monopoly, Deal or No Deal and Crazy Time. Live games must be played with real money rather than bonus funds, so what you see is exactly what you get.

• Slots, Jackpot, Bonus Buy, Megaways, Instant Win and Collections
• Live Casino: Popular, Blackjack, Roulette, Baccarat, Poker, Game Shows, Other Games
• Instant games: Plinko, Mine Sweeper, Hilo, Dice and Aviator by Spribe
• Sportsbook: pre-match and live betting on football, tennis, basketball, ice hockey and more

Every game on our BetAndPlay servers is certified by Tech Labs, an ISO/IEC 17025-compliant Australian testing laboratory, and RTP figures are published directly in each game's rules so you always know the odds you are playing.

Bonuses and Rewards

Join us at Bet and Play today and you can claim our BetAndPlay bonus package worth up to 4,000 EUR plus 1,000 free spins and free Wheel Spins, spread across your first four deposits. From a 125% match on your first deposit to a 50% match worth up to 2,500 EUR on your fourth, we have designed this journey to keep rewarding you as you settle in.

We at BetAndPlay also run a busy weekly promotions calendar, including Spin & Win Mondays, Tuesday Spins Rush, Wednesday Reload, Thursday Bonanza and our Weekend Spin Fest. On top of that, our crypto players enjoy a 10% deposit bonus with no upper limit, and everyone can take part in our Lucky Spin wheel, weekly cashback, Telegram community perks and our Refer a Friend programme.

Banking With Us

At Bet and Play, our banking system is built for convenience. We support 18 currencies including EUR, USD, CAD, AUD, NOK, NZD, BTC, ETH, LTC and USDT, and we accept over 30 payment methods ranging from Visa, Mastercard and Maestro to Skrill, Neteller, MiFinity, Interac, Apple Pay, SOFORT, Revolut and a full suite of cryptocurrencies.

Our BetAndPlay team processes deposits instantly and free of charge, with a minimum of 20 EUR or the equivalent in your chosen currency. Withdrawals start from the same 20 EUR minimum, and while cards, e-wallets and crypto typically pay out instantly, bank transfers may take between three and seven business days. We keep our internal operating currency in EUR and convert crypto at live Coinbase rates, so pricing always stays fair and transparent.

Our VIP Elite Lounge

Choose Bet and Play - we're here for players who want more, and our VIP Elite Lounge is exactly that. Membership is by invitation or application, typically after depositing a combined 2,500 EUR or USD, or by transferring VIP status held elsewhere. Once inside, you climb through ranks up to Commander, supported by a dedicated VIP manager, VIP-only tournaments, premium promotions and faster withdrawal processing.

We at BetAndPlay also raise the ceiling for our most loyal players: VIPs enjoy weekly cashback of 10%, rising to 15% by manager invitation, a High Roller Reload worth 100% up to 2,500 EUR monthly, and a daily profit cap of USD 100,000 compared with USD 50,000 for standard accounts.

Support You Can Count On

At Bet and Play, we provide round-the-clock assistance because questions do not keep office hours. Our support team is reachable however suits you best, and we always aim to respond in your own language.

• Live Chat: available 24/7 via our Intercom-powered chat widget
• Email: support@betandplay.com
• Help Center and FAQ: available directly on our website

Our BetAndPlay support agents are trained to handle everything from bonus questions to withdrawal status checks, and our Help Center is stocked with detailed guides so you can often find answers yourself in seconds.