BetAndPlay Casino Terms and Conditions

Welcome to BetAndPlay Casino. These Terms and Conditions ("Terms") govern your use of the website located at https://www.betandplay.com/ and all related services, including our sportsbook, live casino and mobile applications. Bet and Play is operated by Novatrix SRL, a company incorporated under the laws of Costa Rica, registration number 3-102-893958, with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We hold e-gaming licence No. 0000002 issued by the Tobique Gaming Commission; Curacao is also referenced as a licensing jurisdiction on our website. By creating an account or using any part of our platform, you confirm that you have read, understood and agreed to these Terms in full. This document is version 1.0, effective 12.02.2026 and last updated 02.03.2026; our separate Bonus Terms were last updated 21.07.2026 and should be read alongside this policy.

Language and Interpretation

English is the official language of our website. Where we provide translated versions across our 12 supported locales — including German, German-Austria, German-Switzerland, English-AU, English-CA, English-NZ, English-Ireland, English-AR, Finnish, Norwegian, Italian and Arabic — the English version always prevails in the event of any discrepancy.

Eligibility, Registration and Account Security

To use our services, you must be of legal gambling age in your jurisdiction and legally permitted to participate in online gaming activities. Only one account per person, household, address, e-mail, IP address or shared environment is permitted at BetAndPlay. When you complete Bet and Play registration, you agree to provide accurate, current and complete information.

• You must complete full KYC verification before we process any withdrawal request.
• All deposits must originate from a payment account held in your own name.
• You are responsible for keeping your Bet and Play login credentials confidential.
• We may suspend or close accounts where duplicate registrations or fraudulent activity is detected.

You can access your account at any time through our betandplay login page, or via the bet and play casino login option available on our downloadable app and mobile browser version. If you are unable to complete verification within two weeks of a withdrawal request and we cannot reach you by phone or e-mail, we reserve the right to lock the account and cancel the pending withdrawal.

Restricted Territories and Prohibited Use

Our services are not available to residents of certain jurisdictions, including but not limited to Afghanistan, Belgium, Bulgaria, China, Cyprus, Estonia, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, the Netherlands, Poland, Romania, Russia, Ukraine, the United Kingdom, the United States and several others listed in our full restricted-countries policy. Players who access our platform in violation of these restrictions are not entitled to refunds or withdrawals. Players in Sweden may play at BetAndPlay but are not eligible for bonuses, promotions, VIP programmes or loyalty point exchanges.

The use of VPNs, proxies or any other technology to disguise your true location and bypass our geo-restrictions is strictly prohibited. We may confiscate winnings obtained through such circumvention. We also apply provider-level restrictions — for example, NetEnt titles are unavailable in a number of markets, and Play'n GO, Pragmatic Play and Amatic Industries carry their own jurisdictional limitations.

Deposits, Withdrawals and Currencies

We support 18 currencies, including EUR, USD, CAD, AUD, NOK, NZD, PEN, INR and a range of cryptocurrencies such as BTC, ETH, LTC and USDT. Our internal operating currency is EUR, and crypto values are converted using the live Coinbase Converter rate. We do not offer fiat-to-crypto exchange, and your account currency may only be changed once any active bonus has been completed.

Minimum deposits start from 20 EUR or the equivalent in your chosen currency, and all deposits made through our supported methods are free and processed instantly. When you request a bet and play casino withdrawal, minimum amounts apply — for example 20 EUR, 20 CAD or 2,000 INR — and requests exceeding a method's per-transaction maximum will be split into instalments. Weekly and monthly withdrawal ceilings apply per account, though progressive jackpot wins are always paid in full and are excluded from these caps. Withdrawals remain pending until identity verification is complete, and for anti-fraud purposes we may require a deposit to be wagered up to three times before it becomes withdrawable, separate from any bonus wagering requirement. We aim to process approved betandplay casino withdrawal requests within 72 hours, though actual payout speed depends on the method selected.

Bonuses and Promotional Codes

Our BetAndPlay bonus offers, including the Welcome Package, reload promotions and VIP rewards, are governed by our separate Bonus Terms, which form part of this agreement. To claim any promotion, you may need to enter a valid Bet and Play promo code at the point of deposit. We publish a wide range of offers, including a betandplay no deposit bonus code where applicable, seasonal betandplay free spins campaigns, and recurring reload deals such as Spin & Win Mondays and Weekend Spin Fest.

• Only one bonus may be active at a time, and deposit-related bonuses do not stack.
• Each Bet and Play bonus code offer is limited to one claim per person, household, address, e-mail, IP or shared environment.
• Wagering requirements, maximum bet limits and maximum cashout caps vary by promotion and are detailed in our Bonus Terms.
• Live casino games must always be played with real money and cannot be funded with bonus balances.
• We may block access to jackpot slots or live casino titles while a bonus is active.

We reserve the right to refuse, withdraw or amend any betandplay bonus, promo code or no deposit bonus codes offer at our discretion, particularly where we suspect bonus abuse, multiple accounts or coordinated exploitation of a Bet and Play no deposit bonus mechanic.

Games, Providers and Fair Play

Our BetAndPlay online casino features more than 4,000 slots and live casino titles from studios including Pragmatic Play, NetEnt, Red Tiger Gaming, Big Time Gaming, Play'n GO and Evolution for live dealer content. All games are certified by Tech Labs, an ISO/IEC 17025-compliant testing laboratory, and RTP figures are published within each game's rules. We do not guarantee uninterrupted access to any specific title, and provider availability may vary depending on your registered market.

Responsible Gambling

We are committed to promoting safer gambling practices. Our platform provides self-exclusion tools, deposit limits, loss limits and reality checks. If you feel your gambling activity is becoming a concern, we encourage you to contact our support team or an independent responsible gambling organisation for assistance.

Dispute Resolution and Governing Law

These Terms are governed by the laws applicable to our licensing framework under the Tobique Gaming Commission. Any dispute that cannot be resolved directly with our support team may be referred to EGIS (egis.io), our designated alternative dispute resolution body, which operates under Tobique Gaming Commission regulations. Formal arbitration proceedings, where required, are conducted in Costa Rica.

Changes to These Terms

We may update these Terms and our Bonus Terms from time to time to reflect regulatory, operational or commercial changes. The version number and last-updated date at the top of this page indicate the current effective version. Continued use of our services after any update constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, your account, or any Bet and Play bonus code, promo code or withdrawal query, our support team is available 24/7 via LiveChat, or by e-mail at support@betandplay.com. We also maintain a Help Center and FAQ section for common queries relating to deposits, withdrawals and our betandplay app.